Add an email account
For instance, I am using mail on a Mac with OS Catalina. I set up the pop account according to settings. I can log in, but I can not get email to send or to receive. It just sits in my outbox. My connection doctor mentions logged in but not authenticated, which I do not understand. This article is specific to Business Email. If you have a different type of email, please see Office 365 Apple Mail instructions, or Workspace Apple Mail instructions. You can set up your Business Email in Apple® Mail on your Mac computer. Open Apple Mail. Your next step depends on if you have already set up an email account, or not.
If you haven't already set up an email account in Mail, you might be prompted to add one when you open the app. If you're not prompted, or you just want to add another account, follow these steps:
- From the menu bar in Mail, choose Mail > Add Account.
- Select your email provider from the list, then click Continue.
- Some accounts, such as Google, might ask that you click Open Browser to complete authentication in your web browser.
- Follow the onscreen instructions to enter account details, such as your name, email address, and password. If you're not sure what information to enter, please contact your email provider for help.
Use the Inbox for each account
The Inbox gathers together the messages for every email account you added. If you added more than one account, you can click the disclosure triangle next to Inbox in the sidebar, then select a mailbox to see only the messages for that account.
Optional: Turn on other account features
If your account includes support for contacts, calendars, notes, or other features in addition to email, you can turn those features on or off:
- Choose Apple menu > System Preferences, then click Internet Accounts.
- Select your account in the sidebar.
- Select the features you want to use with your account.
Mail User Guide
Use Server Settings preferences in Mail to change options for an account’s incoming and outgoing (SMTP) mail servers.
To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, then click Server Settings.
Note: The settings you see vary depending on your account type.
Incoming mail server settings
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Option | Description |
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User Name | Your user name on the mail server. |
Password | Your password on the mail server. |
Host Name | The name of the mail server. |
Automatically manage connection settings | Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods. If you deselect this option, you can specify the following, as directed by your email account provider:
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Advanced IMAP or Exchange Settings | Enter or change these settings as directed by your email account provider:
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Outgoing mail server (SMTP) settings
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Option | Description |
---|---|
Account | The account of the mail server. To change outgoing server settings, as directed by your email account provider, click the Account pop-up menu, then choose Edit SMTP Server List. |
User Name | Your user name on the mail server. |
Password | Your password on the mail server. |
Host Name | The name of the mail server. |
Automatically manage connection settings | Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods. If you deselect this option, you can specify the following, as directed by your email account provider:
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